This contract is intended for the exclusive use of the reservation of stays in guest rooms
Les Roseaux de Pencadenic, 87bis rue de Pencadenic at Tour du Parc (F-56370). G
îtes de France 3 épis N ° 56G56403
It is with pleasure that we welcome our guests during their stay on the Rhuys Peninsula.
Length of stay
The client signatory to this contract concluded for a fixed period may not in any circumstances claim any right to remain in the premises.
Conclusion of the contract:
The reservation becomes effective as soon as the customer has sent the "Roseaux de Pencadenic" a deposit of 25% or the equivalent of a minimum night * of the total amount of the price of the stay (nights) and a copy of the contract signed under 5 days (or agreement of the contract (return email or mail) if the reservation is made less than a week before the start of the stay). The agreement implies acceptance of the conditions of sale. A copy of the contract is to be kept by the client. The prices are inclusive of all charges (we are not subject to VAT) excluding tourist tax. The customer details given must be exact. For a group the person reserving commits to the "group". Reservations, gift vouchers, minimum 2 nights at certain periods ** (bridges, school holiday
s). * The% or amount may be different in case of specific date (s) (public holidays, bridges, etc…) or group reservation. For groups the deposit will be 25% (or one night per room) upon booking and the equivalent of 75% of the stay (minus the first deposit) in addition 3 weeks before the stay (non-compliance with the payment of the additional deposit means cancellation payable by the client), a "group" starts with 3 rooms. the choice of room, unless otherwise specified, is made by Les Roseaux. For the "Sabline" suite reserved for 2, only use of the first room and only if other rooms are not available. ** R
eservations for one night in high season are open one week before the desired date. Gift vouchers are subject to the same rules as "classic" reservations and are not refundable. Les reeds reserves the right to request full payment 10 days before the start of the stay, especially for long stays. Low season from October 1 to the beginning of April (see pr
ice page). Mediator in the event of a dispute, the mediator offered is: Médiation Tourisme Voyage BP80303 75823 Paris Cedex
17 www.mtv.travel Cancellation by the client: Any cancellation must be notified by registered letter postal or electronic (with confirmation of receipt by the Reeds) addressed to the "Reeds of Pencadenic". A change in the number of nights may be considered a cancellation. 1
/ Cancellation before the start of the stay: More than 4 weeks (6 weeks group ), the deposit will be refunded (subject to collection). If the cancellation occurs between 4 weeks (6 for groups (therefore 25% or one night) and also for the second deposit (75% (minus the first deposit)) if less than 3 weeks before the start of the stay) and more 72 hours before the start of the stay, the deposit remains with the "Roseaux de Pencadenic" ***. If the cancellation occurs less than 72 hours before the start of the stay, the deposit also remains with Les Roseaux de Pencadenic which reserves the right to claim the balance of the price of accommodation, any procedural costs will be at the customer. *** Within the period of 4 weeks (or 6 and 3 weeks group) (and more than 72 hours) if the room (s) could be re-let after the cancellation and at the rate provided for the entire planned stay, the deposit will be refunded (in full or pro rata) hence the interest to notify us as soon as possible.
2 / If the client does not appear before 7 p.m. on the day scheduled for the start of the stay (see paragraph "Arrival"), this contract becomes void and the "Roseaux de Pencadenic" can dispose of its guest rooms for the duration total amount of the stay. T
he deposit remains with the "Roseaux de Pencadenic" who reserves the right to claim the balance of the price of accommodation.
3 / In the event of a shortened stay, the price corresponding to the cost of the accommodation provided for at the reservation must be paid in full. Even if the deposit allows the equivalent of one night (or more), the night (s) will (are) not due (s) if the total stay is not paid.
Cancellation by the "Roseaux de Pencadenic": When before the start of the stay, the "Roseaux de Pencadenic" cancels this stay, he must inform the customer by registered letter or email.
The customer, without any other recourse for compensation for damage possibly suffered, will be reimbursed immediately for the sums paid and will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date ( under the same conditions as those of the client (above).
The client must appear on the specified day and at the times mentioned on the contract (from 5 p.m.), for an arrival after 7 p.m. the client must notify (before 5 p.m.) the "Roseaux de Pencadenic".
The balance is to be paid at the start of the stay and the additional services and the tourist tax (see below) at the end of the stay. For Gift Vouchers, collection will be made during the stay or at most one month after the voucher has been issued (unless otherwise specified), the terms of cancellation as soon as the date is chosen are the same as for a classic reservation (here- above).
Tourist tax and VAT
The tourist tax is a local tax that the customer must pay to the "Roseaux de Pencadenic" which then transfers it to the public treasury. (Amount in progress (2019) 0.70 € / day / person over 18 years old). This tax must be paid to the owner even in the event of a reservation by a central or a gift voucher (unless included). We are not subject to VAT.
Breakfasts are served from 8:30 am to 10 am. (8 hours exceptionally on request the day before), remember to specify your intolerances or allergies when booking any specific request may be increased.
Use of premises / Common room-Kitchen corner / Wifi
The client must respect the peaceful character of the premises and make use of it in accordance with their destination. He undertakes to make the rooms in good condition. The rooms and the house are non-smoking, it is also forbidden to eat in the rooms. The rented room is under the responsibility of the tenant (breakage, soiling, theft, loss of key (billing of a barrel) ….). Any breakage or soiling will be invoiced. There is one parking space (sedan type) per room.
The common room is available during the day a kitchen area is at your disposal free of charge, (for the use thank you to warn us so that we indicate the rules of use). The customer must notify for any outside visit. The room is closed and is only available on New Years Eve and certain evenings where it can be privatized (contact us).
The Wi-Fi offered is basic (emails, internet consultations, etc.). The Wi-Fi usage charter available on our site and on request, the customer is solely responsible for the downloads he makes (Hadopi, etc.), our Wi-Fi is checked. by an external service provider.
Capacity / Tariff / Children / Promotions
This contract is established for a specific number of people. If the number of customers exceeds this number, the "Roseaux de Pencadenic" is able to refuse additional customers. This refusal can in no case be considered as a modification or breach of the contract on the initiative of "Roseaux de Pencadenic", so that in case of departure of a number of customers greater than those refused, no refund can be considered and the stay must be paid in
full. Free for children under two years of age at the time of the stay (if only using a cot), it is imperative to specify the presence of a baby (therefore less 24 months at the time of stay) when booking, because not all rooms are suitable for a baby cot. Additional child in the room (over 24 months old and under 8 years old) € 20 (include extra bed and breakfast). A child must be at least 14 years old to be alone in a room. The children are under the sole responsibility and supervision of the parents (gangway, bikes, damage, etc.).
Promotions In high season from 4 nights on, the rate applied will be that of low season (except from 07/01 to 09/14) *, Low season 7 nights at the rate of 6 (* majority of the stay during the "promo" period ").
This contract specifies that for reasons of hygiene and tranquility no animal (client) is authorized to "Pencadenic reeds" (even in a vehicle). In case of non-compliance with this clause by the client, this refusal cannot be considered as a modification or breach of the contract on the initiative of "Roseaux de Pencadenic", so that in the event of the client's departure, no reimbursement cannot be considered.